CRM Adoption 2017 Survey

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Source: CRM Software Blog | Dynamics 365
Date/Datum: March 3, 2017 at 06:40PM

CRM Adoption 2017

There is no denying CRM solutions are a substantial investment for the average company. As CRM software development begins to focus more on the user experience, adoption rates have increased dramatically. As well, cloud technology has taken CRM, what was once considered an enterprise solution, and leveled the playing field to make it cost-effective for small and midsize businesses. Now the word is getting out about this powerful tool as an online solution with a subscription-based model. Still, CRM has barriers to adoption.

Whether you have a CRM you currently use, or you’re one of less than 30% of companies who have not yet invested in a CRM platform, we would like to hear from you. Your feedback on this 30-second survey will become part of an infographic on CRM Adoption 2017.

Take the CRM Survey



The post CRM Adoption 2017 Survey appeared first on CRM Software Blog | Dynamics 365.

Windows 10 Cloud will let you install Win32 apps from the Windows Store only

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Source: MSPoweruser
Date/Datum: February 27, 2017 at 08:22AM

Microsoft is working on a new SKU for Windows 10 called Cloud, and that’s been known for a while now. Microsoft is yet to officially announce Windows 10 Cloud, but there have been a couple of reports on the upcoming version of Windows 10 which gives us a pretty good idea of what it likely will be. Windows 10 Cloud, for those who don’t know, will allow users to only download apps from the Windows Store — meaning that you won’t be able to install the classic Windows apps such as Skype desktop, Google Chrome, Spotify, etc.

When Windows 10 Cloud initially leaked, it was reported that Windows 10 Cloud also won’t allow users to download Win32 apps from the Windows Store. And now, it looks like that isn’t the case. In a recently leaked build of Windows 10 Cloud, users can download and install Win32 apps from the Windows Store. As you can see in the screenshot above, I was able to install Tweeten from the Windows Store. Tweeten was released on the Windows Store using Microsoft’s Desktop App Converter that lets Win32 app developers bring their apps to the Store, in case you’re wondering.

When you try to install a Win32 app downloaded from the internet, you will get a dialog saying that the app isn’t “designed” for Windows 10 Cloud. Interestingly enough, Microsoft is showing a special dialog for users who try to download Google Chrome — mentioning Microsoft Edge’s extra security, performance and power usage features:


Windows 10 Cloud will be a major competitor for Google’s Chromebooks if Microsoft and its OEM partners start selling cheaper Windows 10 device running Cloud in the near-future. Moreover, if Windows 10 Cloud takes off, it might help the Windows Store gain a lot of powerful apps in the future. For example, companies like Google or Spotify would want all of their users to be able to use their services on their Windows 10 device — and to make sure Windows 10 Cloud users don’t miss out, they might bring their Win32 apps to the Windows Store which is going to benefit Microsoft quite a lot.

Windows 10 Cloud will still allow users to upgrade to a more powerful version of Windows 10 such as the Pro SKU at a price, which some users might need to do if they really want to be able to run the classic Win32 apps on their device.

Disclaimer: Tweeten is a free app developed by me. 

Read more…/weiter lesen…

Großinvestor Buffett baut Apple-Anteil massiv aus

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Source: heise Mac & i
Date/Datum: February 27, 2017 at 10:04AM

Großinvestor Buffett baut Apple-Anteil massiv aus

Leo Becker

Das iPhone sei ein "fesselndes" und "enorm nützliches" Produkt, so der Multi-Milliardär, der sich lange von IT-Aktien ferngehalten hat. Buffetts Berkshire Hathaway hält nun rund 2,5 Prozent an Apple.

Der Investor Warren Buffett hat eine neue Lieblingsaktie: Im Januar habe seine Investmentgesellschaft Berkshire Hathaway die Beteiligung an Apple nochmals mehr als verdoppelt, erklärte Buffett am Montag gegenüber dem Sender CNBC. Damit hält Berkshire Hathaway nun Apple-Aktien im Wert von mehr als 17 Milliarden Dollar (umgerechnet rund 16 Milliarden Euro) – rund 2,5 Prozent der Apple-Aktien.

Er hat zudem persönlich 120 Millionen Apple-Aktien gekauft, merkte Buffett an. Apple besitze ein "fesselndes Produkt", das "enorm nützlich" sei, so der Investor, der selbst kein iPhone besitzt. "Ich habe ein iPad, das hat mir allerdings irgendjemand gegeben".

Der 86-jährige Starinvestor und Multimilliardär hat um den Techniksektor lange einen Bogen gemacht. Im vergangenen Jahr ist Berkshire Hathaway bei dem iPhone-Konzern eingestiegen und hatte die Beteiligung bereits zum Jahresende erheblich erhöht.

Hoffnung auf Wachstum durch "iPhone 8" beflügelt Aktie

Nach im vergangenen Geschäftsjahr erstmals rückläufigen iPhone-Absatzzahlen hat Apple im Weihnachtgeschäft wieder ein Rekordquartal abgeliefert. Die Spekulationen rund um eine umfassende Neugestaltung des iPhone 8 und Hoffnungen auf einen neuen Absatzsprung ließ die Apple-Aktie jüngst auf neue Rekordstände steigen. Mit einem Börsenwert von derzeit rund 717 Milliarden Dollar ist Apple das wertvollste Unternehmen der Welt. (Mit Material der dpa) /

Später Lesen: Mozilla übernimmt Hersteller von Pocket

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Date/Datum: February 27, 2017 at 11:33PM

Mit Pocket können Texte aus dem Web oder aus Apps zum späteren Lesen gespeichert werden. Pocket und dessen Hersteller gehören künftig zu Firefox-Entwickler Mozilla, der damit seine Präsenz im Mobilsegment erhöhen will. Pocket soll Open Source werden. (Read It Later, Firefox)

Infographic: Microsoft Dynamics 365 Enterprise Edition Plan 1

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Source: CRM Software Blog
Date/Datum: January 24, 2017 at 10:45AM

If you are considering Microsoft Dynamics 365 and comparing this to competitor systems, it’s important to know what services are included.

Plan 1 for Dynamics 365 Enterprise Edition is the most popular choice and in this post we’ve listed the most important components to help you assess its full value!

We believe no other solution matches come close to matching its capabilities!


Each Plan 1 licence includes access to these Dynamics 365 apps and services:

  • Sales App – lead & opportunity management as well as marketing lists and campaigns.
  • Customer Service App – case management capabilities, contracts and service level agreements.
  • Field Service App – schedule board, work orders, mobile app and resource management.
  • Project Service App – resource scheduling, project templates, service agreements, time & expenses. Also includes Project Online + Desktop.
  • Social Engagement – social listening, intent analysis and integrated CRM processes.
  • Surveys – powerful integrated Voice of the Customer survey solution.
  • Web Portal – includes 1 portal. Templates available for customer, partner and employee portals.
  • Gamification – apply the concept of fantasy sports to increase CRM participation and employee motivation.
  • Knowledge Management – full knowledge capabilities including authoring.
  • App for Outlook – track emails and check contact interaction via virtually any device with Outlook.
  • Mobile – free mobile and tablet apps for iOS, Android and Windows devices.
  • Microsoft Office Online – web apps for Excel, Word, Powerpoint & OneNote are included, even if users aren’t subscribed to Office 365.
  • Sharepoint (Plan 2) – fully featured Sharepoint including connectivity capability with Dynamics 365.


10 GB default. An additional 5 GB free storage accrues per 20 Dynamics 365 full users


Includes 1 sandbox environment of Microsoft Dynamics 365.


  • Powerapps – Build custom web apps without developing a single line of code
  • Microsoft Flow – automate actions, sync files, collect data and get notifications with automated workflows

Download the Dynamics 365 Plan 1 infographic

Check our blog for more information about Microsoft Dynamics 365 and CRM. 

The post Infographic: Microsoft Dynamics 365 Enterprise Edition Plan 1 appeared first on CRM Software Blog.

Mastercard built a mobile marketplace for farmers in East Africa

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Source: Engadget
Date/Datum: January 16, 2017 at 11:06PM

More than two billion people across the world continue to stay unbanked. One of the biggest reasons for that exclusion is accessibility. In developing countries in particular, low-income groups tend to get left out of the fold because they don’t have access to basic banking services. But now, as simple services like mobile banking have proven to help people transition out of poverty in Africa, organizations are starting to focus on the financial inclusion of vulnerable communities. 2Kuze, a mobile payment solution from Mastercard Labs, is one such initiative that is built for farmers in Kenya.

2Kuze, which translates to "let’s grow together" in Swahili, is a digital platform that connects farmers with agents and buyers for cashless transactions. When a buyer enters an online inquiry, the system generates a text message that taps into the farmer community. A farmer can choose to respond with an offer to provide that produce entirely or pitch in with what’s available at the time. An agent, who works with Mastercard Labs, then goes in to verify that offer and to negotiate the price with the farmer.

Traditionally, farmers have had to walk for miles to buy and sell or make and receive payments. But with 2Kuze, which is currently being used by about 2,000 Kenyan farmers, they’re instantly connected with all the critical points of the marketplace.

The solution is the result of a $11 million grant from the Bill & Melinda Gates Foundation. It has been in the making since late 2015, when the Mastercard Labs for Financial Inclusion in Nairobi, Kenya, launched a brainstorm session that brought together designers, developers and local non-profit partners to find a solution for smallholder farming communities. It’s a group that makes up a large chunk of about eight million Kenyan farmers who rely entirely on their produce to support their households. But over the years, faced with climate and economic changes, small-scale farmers who continue to cultivate small stretches of land for a low output have failed to break out of the poverty cycle.

2Kuze is built for small-scale farmers who have less than one to two acres of farmland. It’s a community that comprises 80 percent of the farmers in Africa.

Bringing low-income groups into the fold of digital financial services has gained significance in recent years. Improving their connectivity with the larger economic landscape helps them manage their finances in a powerful way that has only been made possible by a mobile revolution. Services like phone banking allow safer and less-tedious transactions. It enables people to track their transactions and also encourages savings, especially among women in developing countries.

While there isn’t a dearth of ideas, the lack of infrastructure often tends to get in the way of executing those solutions. The Bill & Melinda Gates Foundation has been working towards customized low-cost digital solutions for rural populations across the world. In countries like Bangladesh and India, for instance, where banking infrastructure and mobile connectivity continues to get in the way of digitizing financial transactions, the Foundation has been working with local partners to develop a combination of digital banking and physical financial institutions. So you could conduct transactions online but also have access to facilities for converting cash into digital currency.

But in East Africa, Kenya in particular, where the use of mobile banking through M-Pesa has seen a massive boost over the last decade, the Foundation is funding Mastercard’s vision to focus on extending features instead of building new habits. So the 2Kuze platform builds on top of the existing mobile framework to make financial services more accessible to low-income farmers.

"We believe that by using mobile, a technology that is so ubiquitous among farmers in Africa, we can improve financial access, bring in operational efficiency and facilitate faster payments," Daniel Monehin, head of financial inclusion for International Markets at Mastercard, says in a statement. "The collaboration between the Lab team and farmers in the market helped to deliver a solution that can be implemented and make an impact without any major changes to the day-to-day."

(Image: 2Kuze, Mastercard Labs)

Microsoft: “November was our best month ever for consumer Surface sales.”

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Source: MSPoweruser
Date/Datum: December 12, 2016 at 08:35AM

Microsoft’s Surface seems to be doing better in the sales department this year, according to a claim from the firm. While we aren’t sure about the exact numbers due to a lack of information on that front. however, Microsoft claims that it is the “best month ever for consumer Surface sales”.

November was the month where the Surface family received a fair bit of hype due to the reviews of the new Surface Book with performance base and the Surface Studio. Aside from the initial sales boost enjoyed by the release of new products, the positive buzz around the Surface line would have created a halo effect around the older Surface family

November was our best month ever for consumer Surface sales. The Best Buy-exclusive Surface bundle sold out on the first day. The momentum was seen worldwide. In the UK, we had the best single week for Surface ever and in Germany the Surface Pen became the best seller in PC Accessories on for over 12 hours.

Surface earlier became a billion dollar business late last year, and has moved from strength to strength since then. Microsoft released the Surface Studio and a new Surface Book iteration this year and is expected to release new Surface Pros, a Surface Book 2 and a potential Surface mobile device running some iteration of Windows on ARM.

We can expect to learn more about Microsoft’s  Surface plans in the new year.

October updates for Microsoft Flow on mobile phones

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Date/Datum: October 25, 2016 at 04:21AM

This month has been a meaningful one for Microsoft Flow on mobile phones, as we’ve released substantial updates for the apps, including Creation, Buttons, and more. In this blog I will share more details on these new and exciting features.

Test Honor 8 Smartphone

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Source: Testberichte RSS Feed
Date/Datum: September 28, 2016 at 07:39AM

Blaues Wunder. Im ansprechenden 2,5D-Glas-Gehäuse und in edlen Farben kommt das Honor 8 zu uns. Aber reichen ein schickes Gehäuse und eine Dual-Kamera aus, um in der heiß umkämpften oberen Mittelklasse Käufer zu überzeugen? Im Test finden wir es heraus.

Surface Book i7: Neuauflage mit mehr Akkukapazität und doppelter GPU-Leistung

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Date/Datum: October 26, 2016 at 12:24PM

Neues Jahr, neues Surface Book: Microsoft hat ein verbessertes Modell des im Herbst 2015 veröffentlichten Convertibles vorgestellt, das in Deutschland seit Februar 2016 verfügbar ist. Das überarbeitete Surface Book wird einzig mit dedizierter Grafikeinheit verkauft.

In der leistungsfähigsten Ausbaustufe des Gerätes steckt wie gehabt ein Core i7, allerdings ein 15-Watt-Modell aus Intels älterer Skylake- statt der aktuellen Kaby-Lake-Generation. Die weitere Ausstattung mit 16 GByte Arbeitsspeicher und bis zu 1 TByte Flash-Storage behält Microsoft bei, 2 TByte wären schön gewesen.

Größere Änderungen gibt es bei der Grafikeinheit: Redmond gibt eine verdoppelte Grafikleistung an. Im bisherigen Surface Book steckt eine Geforce 940M mit GDDR5-Videospeicher, 384 Shader-Einheiten und einem engen 64-Bit-Interface. Der "N16E-GR"-Aufdruck im Render-Trailer des neuen Surface Book entspricht einer Geforce GTX 965M mit GM206-Chip. Die nutzt gleich 1.024 Rechenkerne und ein 128 Bit breites Interface, was wunderbar zu den genannten 1,9 Teraflops an theoretischer Leistung passt. Laut Microsoft-Shop nutzt die Geforce GTX 965M einen 2 GByte großen Videospeicher.

Damit die Akkulaufzeit nicht leidet, hat Microsoft das Gehäuse mit einer höheren Kapazität versehen und spricht von bis zu 16 statt bis zu 12 Stunden Laufzeit. Wie viel mehr der Akku fasst, sagte der Hersteller nicht – bisher sind es 69 Wattstunden. Um die schnellere Hardware zu kühlen, hat Microsoft das Innenleben neu gestaltet und unter anderem einen zweiten Lüfter verbaut.

Surface Book i7 (Bild: Microsoft)

Vorbestellbar ist das neue Surface Book ab heute, ausgeliefert wird es ab dem 10. November 2016. Die Preise für die drei Modelle belaufen sich auf 2.400 US-Dollar (8 und 256 GByte), 2.800 US-Dollar (16 und 512 GByte) und 3.300 US-Dollar (16 GByte und 1 TByte). Zum Deutschlandstart äußerte sich Microsoft bisher nicht.

Wir titelten beim Test des Surface Book, es sei schon fast der ultimative Laptop: Das abnehmbare Display ist exzellent, die Leistung hoch, die Laufzeit gut und das Gelenk clever. Einzig USB Type C und einen Ständer hätten wir uns gewünscht, auch ein optionales LTE-Modem wäre erfreulich.