Infographic: Microsoft Dynamics 365 Enterprise Edition Plan 1

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Source: CRM Software Blog
Date/Datum: January 24, 2017 at 10:45AM

If you are considering Microsoft Dynamics 365 and comparing this to competitor systems, it’s important to know what services are included.

Plan 1 for Dynamics 365 Enterprise Edition is the most popular choice and in this post we’ve listed the most important components to help you assess its full value!

We believe no other solution matches come close to matching its capabilities!


Each Plan 1 licence includes access to these Dynamics 365 apps and services:

  • Sales App – lead & opportunity management as well as marketing lists and campaigns.
  • Customer Service App – case management capabilities, contracts and service level agreements.
  • Field Service App – schedule board, work orders, mobile app and resource management.
  • Project Service App – resource scheduling, project templates, service agreements, time & expenses. Also includes Project Online + Desktop.
  • Social Engagement – social listening, intent analysis and integrated CRM processes.
  • Surveys – powerful integrated Voice of the Customer survey solution.
  • Web Portal – includes 1 portal. Templates available for customer, partner and employee portals.
  • Gamification – apply the concept of fantasy sports to increase CRM participation and employee motivation.
  • Knowledge Management – full knowledge capabilities including authoring.
  • App for Outlook – track emails and check contact interaction via virtually any device with Outlook.
  • Mobile – free mobile and tablet apps for iOS, Android and Windows devices.
  • Microsoft Office Online – web apps for Excel, Word, Powerpoint & OneNote are included, even if users aren’t subscribed to Office 365.
  • Sharepoint (Plan 2) – fully featured Sharepoint including connectivity capability with Dynamics 365.


10 GB default. An additional 5 GB free storage accrues per 20 Dynamics 365 full users


Includes 1 sandbox environment of Microsoft Dynamics 365.


  • Powerapps – Build custom web apps without developing a single line of code
  • Microsoft Flow – automate actions, sync files, collect data and get notifications with automated workflows

Download the Dynamics 365 Plan 1 infographic

Check our blog for more information about Microsoft Dynamics 365 and CRM. 

The post Infographic: Microsoft Dynamics 365 Enterprise Edition Plan 1 appeared first on CRM Software Blog.

Mastercard built a mobile marketplace for farmers in East Africa

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Source: Engadget
Date/Datum: January 16, 2017 at 11:06PM

More than two billion people across the world continue to stay unbanked. One of the biggest reasons for that exclusion is accessibility. In developing countries in particular, low-income groups tend to get left out of the fold because they don’t have access to basic banking services. But now, as simple services like mobile banking have proven to help people transition out of poverty in Africa, organizations are starting to focus on the financial inclusion of vulnerable communities. 2Kuze, a mobile payment solution from Mastercard Labs, is one such initiative that is built for farmers in Kenya.

2Kuze, which translates to "let’s grow together" in Swahili, is a digital platform that connects farmers with agents and buyers for cashless transactions. When a buyer enters an online inquiry, the system generates a text message that taps into the farmer community. A farmer can choose to respond with an offer to provide that produce entirely or pitch in with what’s available at the time. An agent, who works with Mastercard Labs, then goes in to verify that offer and to negotiate the price with the farmer.

Traditionally, farmers have had to walk for miles to buy and sell or make and receive payments. But with 2Kuze, which is currently being used by about 2,000 Kenyan farmers, they’re instantly connected with all the critical points of the marketplace.

The solution is the result of a $11 million grant from the Bill & Melinda Gates Foundation. It has been in the making since late 2015, when the Mastercard Labs for Financial Inclusion in Nairobi, Kenya, launched a brainstorm session that brought together designers, developers and local non-profit partners to find a solution for smallholder farming communities. It’s a group that makes up a large chunk of about eight million Kenyan farmers who rely entirely on their produce to support their households. But over the years, faced with climate and economic changes, small-scale farmers who continue to cultivate small stretches of land for a low output have failed to break out of the poverty cycle.

2Kuze is built for small-scale farmers who have less than one to two acres of farmland. It’s a community that comprises 80 percent of the farmers in Africa.

Bringing low-income groups into the fold of digital financial services has gained significance in recent years. Improving their connectivity with the larger economic landscape helps them manage their finances in a powerful way that has only been made possible by a mobile revolution. Services like phone banking allow safer and less-tedious transactions. It enables people to track their transactions and also encourages savings, especially among women in developing countries.

While there isn’t a dearth of ideas, the lack of infrastructure often tends to get in the way of executing those solutions. The Bill & Melinda Gates Foundation has been working towards customized low-cost digital solutions for rural populations across the world. In countries like Bangladesh and India, for instance, where banking infrastructure and mobile connectivity continues to get in the way of digitizing financial transactions, the Foundation has been working with local partners to develop a combination of digital banking and physical financial institutions. So you could conduct transactions online but also have access to facilities for converting cash into digital currency.

But in East Africa, Kenya in particular, where the use of mobile banking through M-Pesa has seen a massive boost over the last decade, the Foundation is funding Mastercard’s vision to focus on extending features instead of building new habits. So the 2Kuze platform builds on top of the existing mobile framework to make financial services more accessible to low-income farmers.

"We believe that by using mobile, a technology that is so ubiquitous among farmers in Africa, we can improve financial access, bring in operational efficiency and facilitate faster payments," Daniel Monehin, head of financial inclusion for International Markets at Mastercard, says in a statement. "The collaboration between the Lab team and farmers in the market helped to deliver a solution that can be implemented and make an impact without any major changes to the day-to-day."

(Image: 2Kuze, Mastercard Labs)

Microsoft: “November was our best month ever for consumer Surface sales.”

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Source: MSPoweruser
Date/Datum: December 12, 2016 at 08:35AM

Microsoft’s Surface seems to be doing better in the sales department this year, according to a claim from the firm. While we aren’t sure about the exact numbers due to a lack of information on that front. however, Microsoft claims that it is the “best month ever for consumer Surface sales”.

November was the month where the Surface family received a fair bit of hype due to the reviews of the new Surface Book with performance base and the Surface Studio. Aside from the initial sales boost enjoyed by the release of new products, the positive buzz around the Surface line would have created a halo effect around the older Surface family

November was our best month ever for consumer Surface sales. The Best Buy-exclusive Surface bundle sold out on the first day. The momentum was seen worldwide. In the UK, we had the best single week for Surface ever and in Germany the Surface Pen became the best seller in PC Accessories on for over 12 hours.

Surface earlier became a billion dollar business late last year, and has moved from strength to strength since then. Microsoft released the Surface Studio and a new Surface Book iteration this year and is expected to release new Surface Pros, a Surface Book 2 and a potential Surface mobile device running some iteration of Windows on ARM.

We can expect to learn more about Microsoft’s  Surface plans in the new year.

October updates for Microsoft Flow on mobile phones

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Date/Datum: October 25, 2016 at 04:21AM

This month has been a meaningful one for Microsoft Flow on mobile phones, as we’ve released substantial updates for the apps, including Creation, Buttons, and more. In this blog I will share more details on these new and exciting features.

Test Honor 8 Smartphone

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Source: Testberichte RSS Feed
Date/Datum: September 28, 2016 at 07:39AM

Blaues Wunder. Im ansprechenden 2,5D-Glas-Gehäuse und in edlen Farben kommt das Honor 8 zu uns. Aber reichen ein schickes Gehäuse und eine Dual-Kamera aus, um in der heiß umkämpften oberen Mittelklasse Käufer zu überzeugen? Im Test finden wir es heraus.

Surface Book i7: Neuauflage mit mehr Akkukapazität und doppelter GPU-Leistung

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Date/Datum: October 26, 2016 at 12:24PM

Neues Jahr, neues Surface Book: Microsoft hat ein verbessertes Modell des im Herbst 2015 veröffentlichten Convertibles vorgestellt, das in Deutschland seit Februar 2016 verfügbar ist. Das überarbeitete Surface Book wird einzig mit dedizierter Grafikeinheit verkauft.

In der leistungsfähigsten Ausbaustufe des Gerätes steckt wie gehabt ein Core i7, allerdings ein 15-Watt-Modell aus Intels älterer Skylake- statt der aktuellen Kaby-Lake-Generation. Die weitere Ausstattung mit 16 GByte Arbeitsspeicher und bis zu 1 TByte Flash-Storage behält Microsoft bei, 2 TByte wären schön gewesen.

Größere Änderungen gibt es bei der Grafikeinheit: Redmond gibt eine verdoppelte Grafikleistung an. Im bisherigen Surface Book steckt eine Geforce 940M mit GDDR5-Videospeicher, 384 Shader-Einheiten und einem engen 64-Bit-Interface. Der "N16E-GR"-Aufdruck im Render-Trailer des neuen Surface Book entspricht einer Geforce GTX 965M mit GM206-Chip. Die nutzt gleich 1.024 Rechenkerne und ein 128 Bit breites Interface, was wunderbar zu den genannten 1,9 Teraflops an theoretischer Leistung passt. Laut Microsoft-Shop nutzt die Geforce GTX 965M einen 2 GByte großen Videospeicher.

Damit die Akkulaufzeit nicht leidet, hat Microsoft das Gehäuse mit einer höheren Kapazität versehen und spricht von bis zu 16 statt bis zu 12 Stunden Laufzeit. Wie viel mehr der Akku fasst, sagte der Hersteller nicht – bisher sind es 69 Wattstunden. Um die schnellere Hardware zu kühlen, hat Microsoft das Innenleben neu gestaltet und unter anderem einen zweiten Lüfter verbaut.

Surface Book i7 (Bild: Microsoft)

Vorbestellbar ist das neue Surface Book ab heute, ausgeliefert wird es ab dem 10. November 2016. Die Preise für die drei Modelle belaufen sich auf 2.400 US-Dollar (8 und 256 GByte), 2.800 US-Dollar (16 und 512 GByte) und 3.300 US-Dollar (16 GByte und 1 TByte). Zum Deutschlandstart äußerte sich Microsoft bisher nicht.

Wir titelten beim Test des Surface Book, es sei schon fast der ultimative Laptop: Das abnehmbare Display ist exzellent, die Leistung hoch, die Laufzeit gut und das Gelenk clever. Einzig USB Type C und einen Ständer hätten wir uns gewünscht, auch ein optionales LTE-Modem wäre erfreulich.

Quartalsbericht: Google bleibt ein Onlinewerbekonzern

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Date/Datum: October 27, 2016 at 04:36PM

Googles Mutterkonzern Alphabet hat im dritten Finanzquartal den Gewinn und Umsatz erneut stark gesteigert. Der Internetkonzern verdient jedoch weiterhin fast nur mit Suchmaschinenwerbung Geld. Der Festnetzbereich Google Fiber wird derzeit zusammengestrichen.

Wie Alphabet nach US-Börsenschluss am 27. Oktober 2016 mitteilte, stieg der Gewinn um 27 Prozent auf 5,06 Milliarden US-Dollar oder 7,25 US-Dollar pro Aktie. Im Vergleichszeitraum des Vorjahres betrug der Gewinn 3,98 Milliarden US-Dollar (5,73 US-Dollar pro Aktie). Der Umsatz stieg um 20 Prozent auf 22,45 Milliarden US-Dollar.

Cloud-Bereich macht Kasse

Googles Cloud-Bereich kann jedoch Wachstum außerhalb des Kerngeschäfts generieren. Der Umsatz mit Nicht-Onlinewerbung stieg um 39 Prozent auf 2,43 Milliarden US-Dollar. Die Konzernführung schrieb das bisher hauptsächlich dem Cloudgeschäft zu.

Der Konzern kontrolliert nach Angaben der digitalen Marketingfirma Merkle 95 Prozent des Marktes für mobile Onlinesuche und 78 Prozent auf dem Personal Computer. Seit vielen Jahren versucht der Internetkonzern, neue Geschäftsbereiche zu erschließen, um von den Schwankungen des Werbemarktes weniger abhängig zu sein. Anfang des Monats wurde eine neue Produktlinie von Google Smartphones präsentiert.

Google Fiber wird den Ausbau in zehn Städten stoppen oder aussetzen und Beschäftigte entlassen. Neun Prozent der Mitarbeiter werden ihren Arbeitsplatz verlieren. Das Unternehmen sagte nicht zu, den Ausbau über laufende Projekte hinweg fortzusetzen. Google Fiber war das einzige spannende Projekt eines Konzerns, der sonst auf schnellen Gewinn orientiert ist.

Ein Google-Fiber-Glasfaseranschluss mit 1 GBit/s sowohl im Up- als auch im Downstream und ohne Volumenlimit kostet 80 US-Dollar pro Monat. Der Vertrag läuft mindestens ein Jahr, eine Anschlussgebühr fällt nicht an. Zudem sind Google Drive mit einem Speichervolumen von 1 TByte und eine Anschlussbox im Preis enthalten.

Für 120 US-Dollar pro Monat bei zwei Jahren Vertragslaufzeit gibt es zusätzlich ein Paket mit zahlreichen Fernsehsendern in HD samt einer Set-Top-Box, einem Tablet und einem NAS.

Die dritte Tarifform ist ein Internetzugang mit 5 MBit/s im Downstream und 1 MBit/s im Upstream für einmalig 300 US-Dollar, ohne Volumenbeschränkung und mit der Garantie, dass der Dienst mindestens sieben Jahre lang zur Verfügung steht.

Quartalsbericht: Amazon enttäuscht Anleger trotz Gewinn

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Date/Datum: October 27, 2016 at 03:54PM

Amazon hat seinen Nettogewinn auf 252 Millionen US-Dollar (52 Cent pro Aktie) gesteigert. Im Vergleichszeitraum des Vorjahres lag der Gewinn bei 79 Millionen US-Dollar (17 Cent pro Aktie). Das gab das Unternehmen am 27. Oktober 2016 nach Handelsschluss an der Börse in New York bekannt. Die Analysten hatten jedoch mit 78 Cent pro Aktie erheblich mehr erwartet. Die Aktie gab im nachbörslichen Handel zunächst um über sieben Prozent nach.

Der Umsatz stieg um 29 Prozent auf 32,7 Milliarden US-Dollar, nach 25,4 Milliarden US-Dollar im Vorjahreszeitraum. Der operative Gewinn wuchs von 406 Millionen US-Dollar auf 575 Millionen US-Dollar.

Der Umsatz mit dem Cloud-Bereich Amazon Web Services (AWS) erhöhte sich um 55 Prozent auf auf 3,23 Milliarden US-Dollar. Die Analysten hatten nur 3,19 Milliarden US-Dollar erwartet.

Damit steigt der Gewinn des weltgrößten Onlinehändlers das sechste Quartal in Folge. Zugleich kletterten aber auch die Ausgaben erheblich: Amazons Kosten für Auslieferung wuchsen um 43 Prozent auf 3,9 Milliarden US-Dollar. Die operativen Ausgaben des Konzerns stiegen um 29 Prozent auf 32,1 Milliarden US-Dollar.

Aktie auf Rekordkurs

Amazons Aktie ist eines der am schnellsten wachsenden Wertpapiere im Technologiebereich der vergangenen Jahre. Seit Februar 2016 stieg der Kurs um 70 Prozent und verdoppelte über 18 Monate seinen Wert. Mit 380 Milliarden US-Dollar ist Amazon das viertwertvollste börsennotierte Unternehmen in den USA.

Das Wachstum Amazons basiert im wesentlichen auf zwei Faktoren: den Prime-Mitgliedern, die weltweit auf 60 Millionen geschätzt werden, und auf AWS.

As usual Microsoft did the “Touch Bar” first, but actually thought better of it (video)

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Source: MSPoweruser
Date/Datum: October 27, 2016 at 04:22PM


Apple revealed their latest innovation today, the Touch Bar, which is a touch sensitive strip above the keyboard on some of their laptops which replace their function keys.

While there it little doubt Apple’s unveiling was less impressive than Microsoft’s Surface Studio yesterday, it becomes even less so when we remember that Microsoft first showed off the same idea in 2010, with much of the same “innovations”.

In the above video we have Microsoft Hardware showing off their Adaptive keyboard.

What’s an Adaptive Keyboard? It is a research prototype developed by Microsoft Hardware to explore how combining display and input capabilities in a keyboard can allow users to be more productive. The keyboard incorporates a large, touch-sensitive display strip at the top. In addition, the display continues underneath the keys, allowing the legends to be modified in real time. This lets you do things like change the character set to a different language or display command icons.

It’s almost as if Apple engineers watched this video (which has 150,000 views) at some point…

In fact Microsoft has been looking at the idea more recently, when they showed off their Surface-attached “Display Cover” concept in August 2015.

The DisplayCover is a peripheral cover and also a tactile keyboard affords users with the comfort and ease of use provided by physical keys. A thinfilm e-ink display with a resolution of 1280 x 305 pixels extends the available screen real estate of the slate device by up to 8%. It supports dynamic UI manipulation, concurrent access to multiple applications, stylus annotation, gestures and trackpad interactions on the horizontal plane.

See the video demo below:

Sometimes we lament when Microsoft develops an idea first but we see it implemented first in a competitor product. On this occasion however, particularly looking at Apple’s implementation, the idea does seem rather clumsy, requiring the user to constantly take their eyes from the screen and split their attention between the screen and the keyboard, and that rather narrow strip seems incredibly overloaded with functions.

Maybe one day Apple will consider using the large, expansive screen for touch rather than the tiny 1/2 inch strip above the keyboard instead…

Microsoft Surface Book vs Apple MacBook Pro Spec Comparison

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Source: MSPoweruser
Date/Datum: October 27, 2016 at 01:43PM


Microsoft yesterday announced the latest generation of Surface Book, designed from the inside out to deliver more than twice the graphics performance of the original Surface Book and up to 16 hours of battery life. This updated Surface Book is listed as “Surface Book with Performance Base” on Microsoft Store. Microsoft added three updated SKUs to the Surface Book lineup. The new Surface Book SKUs include the same 6th Generation Intel Core i7 processors and up to 16 GB of RAM. But it now includes a NVIDIA GeForce GTX 965M and 2GB GDDR5 memory that is more powerful than the original Surface Book SKUs. At a press event today, Apple announced their new MacBook Pro.

Check out the spec comparison below,

You can pre-order the Surface Book from Microsoft Store using the below links,

Features Surface Book MacBook
Exterior Casing: Magnesium
Color: Silver
Physical buttons: Volume, Power
Silver, Space Grey


12.30” x 9.14” x 0.51 – 0.90” (312.3mm x 232.1mm x 13.0 – 22.8mm) 11.97” x 8.36” x 0.51 – 0.59”
Weight Starting at 3.63 lbs (1,647g) including keyboard  1.37 kg (3.02 pounds)
Storage Solid state drive (SSD) options: 256GB, 512GB, or 1TB 256GB, 512GB
Display Screen: 13.5″ PixelSense Display
Resolution: 3000 x 2000 (267 PPI)
Aspect ratio: 3:2
Touch: 10 point multi-touch
13.3-inch (diagonal) LED-backlit display with IPS technology; 2560×1600 native resolution

500 nits brightness

Wide colour (P3)

Battery Life Up to 16 hours of video playback Up to 10 hours
Processor 6th Gen Intel Core i7 6th Gen dual-core Intel Core i5
Graphics NVIDIA GeForce GTX 965M 2GB GDDR5 memory Intel Iris Graphics 550
Memory 8GB or 16GB RAM 8GB RAM
Wireless 802.11ac Wi-Fi wireless networking; IEEE
802.11a/b/g/n compatible
Bluetooth 4.0 wireless technology
802.11ac Wi-Fi wireless networking; IEEE
802.11a/b/g/n compatible
Bluetooth 4.2 wireless technology
Ports Two full-size USB 3.0
Full-size SD card reader
Surface Connect
Headset jack
Mini Displayport
Four Thunderbolt 3 (USB-C) ports
Cameras, video and audio Windows Hello face sign-in camera (front-facing)
5.0MP front-facing camera with 1080p HD video
8.0MP rear-facing autofocus camera with 1080p HD video
Stereo microphones
Stereo speakers with Dolby audio
720p FaceTime HD camera
Sensors Ambient light sensor
Touch Bar with integrated Touch ID sensor

Ambient light sensor

Force Touch trackpad

What’s in the box Surface Book
Surface Pen
Power Supply
Quick Start Guide
Safety and warranty documents
13-inch MacBook Pro

61W USB-C Power Adapter

USB-C Charge Cable (2m)

Software Trial Windows 10 Pro
Office 365 30-day trial
macOS Sierra